Cancellation policy.
Things happen, we get it! However, your appointment time is reserved for you and only you. If you need to cancel an appointment, we respectfully require that you provide at least 48 hours notice.
Any cancellations made up to 48 hours before the time of the appointment via [email/phone call, etc.] will be applied without a penalty.
Cancellations made less than 48 hours in advance will incur a fee of 50% of the amount of the booked service(s). Charges will be made to the credit card that was provided at the time of booking. This fee must be paid in order to book future services.
Please feel free to contact us with any questions!
Privacy Policy
Effective Date: September 14, 2026
Mabel Salon ("Mabel Salon," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and how we handle your information when you visit our website, book an appointment, communicate with us, or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Your name
Phone number
Email address
Mailing or billing address, when applicable
Appointment and service information
Information you provide when contacting us or communicating with our salon
Payment and transaction information when you purchase products or services
Information you provide through forms on our website
SMS/text messaging consent and communication preferences
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, and other website usage information through cookies or similar technologies.
How We Use Personal Information
We may use the information we collect to:
Schedule, confirm, and manage appointments
Provide and personalize salon and spa services
Communicate with you about appointments, services, and inquiries
Send appointment reminders and other service-related communications
Follow up with you after your appointment regarding your experience or services
Send promotional or marketing communications when you have provided the appropriate consent
Respond to questions, requests, and customer service inquiries
Process payments and transactions
Improve our website, services, and customer experience
Maintain business records and comply with applicable legal requirements
SMS/Text Messaging
If you provide consent to receive text messages from Mabel Salon, we may use your phone number to send you SMS messages related to your appointments, services, follow-ups, customer service, and, where separately authorized, promotional or marketing communications.
Message frequency may vary. Message and data rates may apply.
You can opt out of SMS messages at any time by replying STOP to a text message from Mabel Salon. You may also contact us directly to request that we stop sending text messages.
Your decision to opt in to SMS messaging is not a condition of purchasing any goods or services from Mabel Salon.
Sharing of Personal Information
We may share personal information with trusted service providers that help us operate our business and provide services to you. These providers may include appointment-booking, payment-processing, website hosting, customer communication, and technology service providers. These providers may access personal information only as reasonably necessary to provide services to Mabel Salon and are not authorized to use your information for their own independent marketing purposes.
We may also disclose personal information when reasonably necessary to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect the rights, property, or safety of Mabel Salon, our clients, or others.
SMS consent and opt-in information will not be shared with third parties or affiliates for their own marketing purposes. Mabel Salon does not sell, rent, or trade your phone number or SMS consent information to third parties.
Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and improve our services and marketing. You may adjust your browser settings to manage or disable cookies, although doing so may affect certain website features.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.
Your Privacy Choices
You may contact us at any time to:
Request information about the personal information we have about you
Update or correct your contact information
Change your communication preferences
Withdraw your consent to receive SMS messages
Opt out of marketing communications
SMS opt-out requests can be made by replying STOP to any Mabel Salon text message.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at hello@mabelsalon.com